In the dynamic world of management and services, achieving excellence and efficiency is paramount. Standards in this sector provide frameworks for best practices, ensuring quality, sustainability, and customer satisfaction. They cover a wide range of areas including strategic planning, process optimization, and service delivery, catering to the diverse needs of businesses and communities.

Insights

Quality management principles: The foundation for success

At the heart of organizational excellence lies quality management, a systematic approach that has transformed how businesses operate, compete and thrive. The ISO quality management principles serve as a fundamental framework that guides organizations from proficiency to peak performance.

Quality assurance: A critical ingredient for organizational success

Trust makes the world go round. Without it, democracies crumble and relationships suffer. The same goes for organizations and businesses – without the trust of their customer base, they simply cannot succeed.

The circular economy: building trust through conformity assessment
Standards and conformity assessment provide assurance on aspects of the circular economy including product lifetime and recyclability, safety and efficiency.

Top standards

Standard
ISO 9000:2015
Quality management systems
Fundamentals and vocabulary
Standard
ISO 9001:2015
Quality management systems
Requirements
Standard
ISO/TS 37008:2023
Internal investigations of organizations
Guidance