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Norma o proyecto bajo la responsabilidad directa de ISO/TC 312 Secretaría Etapa ICS
Service excellence — Practices for achieving service excellence
60.60
Service excellence — Principles and model for public service organizations
40.20
Service Excellence - Guidelines for application of digital approaches to achieve Service Excellence
20.00
Service Excellence — Maturity Model
20.60
Service excellence — Implementation approach for ISO 23592
20.60
Service excellence — Principles and model
60.60
Service excellence — Measuring service excellence performance
60.60
Service excellence — Designing excellent service to achieve outstanding customer experiences
60.60

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