Under publication
ISO 32112
Transaction assurance in E-commerce — Relevant factors of evaluation and selection of indicators
Reference number
ISO 32112
Edition 1
© ISO 2024
Under publication
Under publication
Final production steps (up to seven weeks).

Abstract

This document provides the description of relevant factors for evaluating E-commerce transactions, which can help in identifying indicators, evaluation toolkits, and an approach for selection of indicators.  This document focuses on E-commerce transaction assurance by providing the relevant factors of evaluations including quality of E-commerce transaction platforms and sites, quality of E-commerce transaction services, local external environments for E-commerce transactions, and sustainability of E-commerce transactions. This document also explains the way to set up a set of E-commerce transaction evaluation indicators that enables monitoring and improvement of the quality of E-commerce transactions.

General information

Life cycle

Sustainable Development Goals

This standard contributes to the following Sustainable Development Goals

1
No Poverty
3
Good Health and Well-being
8
Decent Work and Economic Growth
9
Industry, Innovation and Infrastructure
10
Reduced Inequalities
11
Sustainable Cities and Communities
12
Responsible Consumption and Production

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