International Standard
ISO/TS 24082:2021
Service excellence — Designing excellent service to achieve outstanding customer experiences
Reference number
ISO/TS 24082:2021
Edition 1
2021-06
International Standard
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ISO/TS 24082:2021
77762
Published (Edition 1, 2021)

ISO/TS 24082:2021

ISO/TS 24082:2021
77762
Format
Language
CHF 129
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Abstract

This document specifies principles and activities for designing excellent service that achieve outstanding customer experience. It applies to all organizations delivering services, such as commercial organizations, public services and not-for-profit organizations.

General information

  •  : Published
     : 2021-06
    : International Standard under systematic review [90.20]
  •  : 1
     : 26
  • ISO/TC 312
    03.080.01 
  • RSS updates

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