ISO 9004:2009
Managing for the sustained success of an organization — A quality management approach
Reference number
ISO 9004:2009
Edition 3
2009-11
© ISO 2024
Withdrawn
Withdrawn (Edition 3, 2009)

Abstract

ISO 9004:2009 provides guidance to organizations to support the achievement of sustained success by a quality management approach. It is applicable to any organization, regardless of size, type and activity.

ISO 9004:2009 is not intended for certification, regulatory or contractual use.

General information

  • Status
     : Withdrawn
    Publication date
     : 2009-11
    Stage
    : Withdrawal of International Standard [95.99]
  • Edition
     : 3
    Number of pages
     : 46
  • Technical Committee :
    ISO/TC 176/SC 2
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