Reference number
IWA 36:2022
International Workshop Agreement
IWA 36:2022
Guidelines for contactless delivery services
Edition 1
2022-05
International Workshop Agreement
Preview
IWA 36:2022
81258
Indisponible en français
Publiée (Edition 1, 2022)

IWA 36:2022

IWA 36:2022
81258
Langue
Format
CHF 96
Convertir les francs suisses (CHF) dans une autre devise

Résumé

This document provides general guidance on issues to be considered in standards related to contactless delivery services. It covers general principles, roles and responsibilities, delivery methods, service processes, quality control and improvements to be put in place to execute contactless delivery services.

This document applies to

—    instant delivery, which generally applies to the retail, catering and medical sectors (including online food delivery, grocery delivery and medical supplies delivery); and

—    last-mile delivery with intermediate transfer, which generally applies to express and e-commerce fields (referring to the last-mile delivery of parcels).

This document does not apply to cold chain logistics.

Informations générales

  •  : Publiée
     : 2022-05
    : Norme internationale publiée [60.60]
  •  : 1
  • ISO/TMBG
    03.080.30 
  • RSS mises à jour

Vous avez une question?

Consulter notre Aide et assistance