Resumen
ISO 13053-2:2011 describes the tools and techniques, illustrated by factsheets, to be used at each phase of the DMAIC approach.
The methodology set out in ISO 13053-1 is generic and remains independent of any individual industrial or economic sector. This makes the tools and techniques described in ISO 13053-2:2011 applicable to any sector of activity and any size business seeking to gain a competitive advantage.
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Informaciones generales
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Estado: PublicadoFecha de publicación: 2011-09Etapa: Norma Internacional confirmada [90.93]
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Edición: 1Número de páginas: 49
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Comité Técnico :ISO/TC 69/SC 7ICS :03.120.30
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