Myanmar (DRI)
Last updated on: 2019-03-07
Delegated Organization for consumer issues in standardization
DRI and Standardization TCs
Stakeholder Organization(s) contributing to the case study
National Standards Body
National Governmental Authority (Ministry)
State or Provincial Governmental Authority (Ministry)
Consumer Organization
Other Non-governmental Organization
Other
International structures for consumer participation
International structures for consumer protection includes UNCTAD, Australia Competition and Consumer Commission, the United States Federal Trade Commission; ISO/COPOLCO; ISO/CASCO; ISO/DEVCO; ISO/TC 5/SC 5
Consumer representative(s) participating in the international structure(s)
Department of Consumer Affairs is the focal organization for consumer protection activities in Myanmar. Our Department works in cooperation with the ASEAN Committee on Consumer Protection as well as international organizations like UNCTAD, USAID, Korea Consumer Agency, EU-GIZ
National structures for consumer participation (Technical)
TC 1 Technical Committee for Electrical and Electronic
TC 2 Technical Committee for Food Stuff
TC 3 Technical Committee for Auto-mobile Product
TC 4 Technical Committee for Management System
TC 5 Technical Committee for Cosmetic Product
TC 6 Technical Committee for Pharmaceutical
TC 7 Technical Committee for Agro-based Product
TC 8 Technical Committee for Medical Devices
TC 9 Technical Committee for Building and Construction
TC 10 Technical Committee for Traditional Medicine
TC 11 Technical Committee for Rubber and Rubber-based Product
TC 12 Technical Committee for Communication and Information Technology
TC 13 Technical Committee for Chemical
TC 14 Technical Committee for Mechanical
TC 15 Technical Committee for Energy
TC 16 Technical Committee for Wood Based Product
TC 17 Technical Committee for Livestock and Fisheries
TC 18 Technical Committee for Environmental Protection
TC 19 Technical Committee for Boiler
TC 20 Technical Committee for Occupational Safety and Health
TC 21 Technical Committee for Universal Character Set Myanmar Unicode System
TC 1 Technical Committee for Electrical and Electronic
TC 2 Technical Committee for Food Stuff
TC 3 Technical Committee for Auto-mobile Product
TC 4 Technical Committee for Management System
TC 5 Technical Committee for Cosmetic Product
TC 6 Technical Committee for Pharmaceutical
TC 7 Technical Committee for Agro-based Product
TC 8 Technical Committee for Medical Devices
TC 9 Technical Committee for Building and Construction
TC 10 Technical Committee for Traditional Medicine
TC 11 Technical Committee for Rubber and Rubber-based Product
TC 12 Technical Committee for Communication and Information Technology
TC 13 Technical Committee for Chemical
TC 14 Technical Committee for Mechanical
TC 15 Technical Committee for Energy
TC 16 Technical Committee for Wood Based Product
TC 17 Technical Committee for Livestock and Fisheries
TC 18 Technical Committee for Environmental Protection
TC 19 Technical Committee for Boiler
TC 20 Technical Committee for Occupational Safety and Health
TC 21 Technical Committee for Universal Character Set Myanmar Unicode Syste
TC 22 Technical Committee for Textile and Garment
TC 23 Technical Committee for Iron and Steel
National structures for consumer participation (Policy)
In accordance with Consumer Protection Law (2014), we have Consumer Protection Central Committee, Regional, State and District Consumer Dispute Settlement Bodies, Product Safety Working Committee and Consumer Complaint Working Committee, Consumer Information and Complaint Centers have been established. In the future, in accordance with new Consumer Protection Law (2019), Consumer Protection Commission, Consumer Affairs Committees will be established
Platforms for consumer participation
Department of Consumer Affairs holds World Consumer Rights Day annually since 2015 as awareness campaign. Our Regional and State Head Offices in Regions and States also works in cooperation with other relevant ministries, non-governmental consumer organizations and private sector organizations for consumer education activities.
International cooperation
Department of Consumer Affairs of Ministry of Commerce is the focal organization for consumer protection activities in Myanmar. Our Department works in cooperation with the ASEAN Committee on Consumer Protection as well as international organizations like UNCTAD, USAID, Korea Consumer Agency, EU-GIZ.
Consumers' priorities and objectives for participation
We are preparing National Consumer Protection Program consisting 5 core processes like Policy and Law, Consumer Redress, Communication and Cooperation, Product Safety and Market Surveillance and Consumer Education. Those will be the priorities of consumer's participation.
Main obstacles to participation
Funding
Lack of information
Lack of awareness
Lack of training
Resources (financial or other)
Language
Other
Main obstacles to participation (other)
Stakeholders engagement for food and health safety .
Funding of participation
Department of Consumer Affairs under Ministry of Commerce receives only technical assistance like training, workshops and technical meeting etc and no funding is received
Useful Web sites and other resources for consumer participation
.http://www.doca.gov.mm is the Website of Department of Consumer Affairs where one could have a look for activities of our Department, Product alert information and also making consumer complaints through online system.
And DRI website ; www.myanmarstandards.org.mm
Additional information
Myanmar would like to get the Technical assistance from ISO COPOLCO for implementation of consumer protection activities.to promote the awareness of stakeholders
Respondent's name
Moe War War Dr