Résumé
This document provides the description of relevant factors for evaluating e-commerce transactions, which can help in identifying indicators, evaluation toolkits, and an approach for selection of indicators. This document focuses on e-commerce transaction assurance by providing the relevant factors of evaluations including quality of e-commerce transaction platforms and sites, quality of e-commerce transaction services, local external environments for e-commerce transactions, and sustainability of ecommerce transactions. This document also explains the way to set up a set of e-commerce transaction evaluation indicators that enables monitoring and improvement of the quality of e-commerce transactions.
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Informations générales
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État actuel: ProjetVous pouvez contribuer à l’élaboration de ce projet de Norme internationale en contactant le membre nationalStade: Mise au vote du DIS: 12 semaines [40.20]
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Edition: 1
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Comité technique :ISO/TC 321
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